Contact Us

Reach out today and let our mission-critical fire protection specialists provide the support, answers, and peace of mind you need.

Corporate Headquarters

  • Phone Numbers

    Toll Free/Emergency 800-347-9677

  • Mailing Address

    2100 Nelson Miller Parkway
    Louisville, KY 40223

  • Shipping Address

    2100 Nelson Miller Parkway
    Louisville, KY 40223

  • Remit to Address

    PO Box 749254
    Atlanta, GA 30374-9254


  • Steve Strader
    Business Development | Service
  • Maurice Jones
    Business Development | Prefabricated Modular
  • William Sudah
    Business Development | Semiconductor & Clean Manufacturing
  • Chuck Hatfield
    Business Development | Energy
  • Dan Jasper
    Business Development | Connected Communications
  • Wes Marcks
    VP Business Development | Data Center
  • Rick Reynolds
    Executive Vice President | Business Development
  • Rory Manley
    VP Business Development | Data Center

  • Danielle Galimidi
    Director | National Service Sales
  • Jeremy Sampsell
    Monitoring Operations Manager

Emergency Service

1 (800) 347-9677
Regional Emergency Service


Customer Support

After-Hours Service
Email National Accounts

Get In Touch

Get In Touch

To request service or ask a question on a fire protection topic, please contact us below using your preferred method.

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ITM Service Request

ITM Service Request

To request inspection, testing, and maintenance service or ask a fire protection question, please contact us using the form below.

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Ask The Experts

Ask The Experts

Have a question about services, systems, or facilities? Submit your questions and one of ORR’s experts will respond.

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